Loved Ring
SKU: 04SGLABEL006
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925 Silver or Gold Vermeil Loved Ring.
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Weight: 3,53 Gr.
Sterling silver plated with 24kt gold, with a minimum thickness of 3 to 5 microns, with no other material between them.
Certified by the Responsible Jewellery Council: The SG LABEL 925 Silver Jewellery is produced by responsible manufacturing partners and well know factories in Portugal.
We build strong personal relationships with manufacturers who share our corporate values and are just as committed to ethical and fair practices. All our jewellery are expertly crafted using the finest materials by skillfully trained that marry modern aesthetic with universal feminine appeal.
Our products are sold direct to consumer online to ensure the highest quality product at the best price for our customers.
Get in contact with our Customer Service Team by WHATSAPP HERE
SHIPPING COST AND INFORMATION
Shipping rates are applied per order. The exact shipping rates depend on the country of delivery.
Bellow you can find the countries to which Sofia Godinho delivers as well as the Shipping Rates and the Delivery Times.
Normal Shipping
| Country | Shipping Costs (€) | Delivery Times |
|---|---|---|
| Portugal & Spain | 4,50€ (Free for orders over 150€) | 4 to 8 working days |
| Greece & Italy | 9 € (Free for orders over 150€) | 4 to 9 working days |
| Other European Countries | 9 € (Free for orders over 150€) | 6 to 8 working days |
Correos Express Shipping
| Country | Shipping Costs (€) | Delivery Times |
|---|---|---|
| Portugal & Spain (Mainland) | 5,40 € (Free for orders over 350€) | 1 to 2 working days |
DHL Shipping
| Country | Shipping Costs (€) | Delivery Times |
|---|---|---|
| Sweden, Finland, Denmark, Italy. Greece | 19 € (Free for orders over 500€) | 2 to 3 working days |
| Belgium, Germany, Netherlands, Austria | 19 € (Free for orders over 500€) | 2 to 3 working days |
| Other European Countries | 30 € (Free for orders over 500€) | 5 to 6 working days |
Fedex Shipping
| Country | Shipping Costs (€) | Delivery Times |
|---|---|---|
| Portugal & Spain (Mainland) | 15€ (Free for orders over 500€) | 2 to 4 working days |
| Portugal & Spain (Madeira and Azores) | 15€ (Free for orders over 500€) | 2 to 4 working days |
| Other European Countries | 15€ (Free for orders over 250€) | 2 to 6 working days |
Note: Some Products could have addtiional shipping costs.
Need Help? Contact us via Whatsapp. Click HERE.
RETURNS
OUR EXCHANGES AND RETURNS POLICY
Returns are always accepted when the piece is in perfect condition, with its original packaging and no more than 14 days have passed since you received the order.
The refund will be made in the same way that the payment was made within 14 days of receiving the product. Returns must be sent to our address under the responsibility and responsibility of the buyer, attaching the receipt of purchase. .
Sofia Godinho Fashion, LDA
Fábrica ASA
Estrada Nacional 105, Nr. 247 – Piso 0 - Loja B2.2
4835-164 Guimarães
To justify your return, we recommend that you always keep the receipt of the courier service as proof of delivery of your packaging.
In the case of articles with manufacturing defects, Sofia Godinho will replace the article with a new one with the same characteristics.
Returns of personalized items are not accepted.
WHEN WILL I RECEIVE MY REFUND?
Once we have received and processed your return, we will send you the appropriate refund. Generally, refunds are processed within 15 days of receiving your packaging and in an email addressed to you we inform you about the respective receipt and process.
Upon receipt of the email, within 5 to 15 business days, the refund will be credited to your account. The time spent in the process will depend on your bank or your card issuer. Unfortunately, we cannot control this. You will receive the refund in the same original payment method used when you made the purchase. If we are unable to credit the refund to your credit card, we will contact you to find an alternative refund method for your order.
MY RETURN HAS BEEN PROCESSED, BUT I HAVE NOT RECEIVED THE REFUND OF THE SHIPPING COSTS.
We're sorry, but the shipping charges you initially incurred are non-refundable.
However, if we sent you an item by mistake or defect, we guarantee a refund of your shipping costs.
I RECEIVED A REFUND ON AN INCORRECT AMOUNT
We regret that it was refunded in an incorrect amount. Contact the Customer Service team and tell us your order number and the requested refund amount.
note:
Shipping costs are non-refundable, so the total value of returned items is refunded, except shipping costs.
Sofia Godinho RECEIVED THE ARTICLES I RETURNED?
Once our warehouse has processed your return, you will be informed by email. We typically process refunds within 10 business days. In the unlikely event that you will not receive an email within the next 20 days after collecting your packaging, please contact the Customer Service team so that we can carry out the timely surveys.
Need Help? You can contact us by the following:
Sofia Godinho Fashion, Lda
Fábrica ASA
Estrada Nacional 105, Nr. 247 – Piso 0 - Loja B2.2
4835-164 Guimarães
customer.care@sofiagodinho.com
Phone Number: +351 253 551 088
Mobile Phone: +351 910 416 225
Whatsapp: +351 910 416 225
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